The American Red Cross has just unveiled a new Hero Care mobile application. This free app is designed to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world.

“When an emergency happens, accurate information, easy access to services and time are of the essence, especially for military families” said Dianna Rios, regional program director of Service to the Armed Forces for the American Red Cross Eastern New York Region. “That’s why the Red Cross has designed the new Hero Care App – whether you’re the parent of a child joining the military, a military member, a military spouse or a veteran, the Hero Care App will connect you to vital services and valuable resources that will help alleviate stress during emergencies and provide important information right at your fingertips.” 

img_7070Some key features of the app include abilities to:

  • Request Red Cross emergency services including an emergency message or assistance with emergency travel or emergency financial aid.
  • Securely and easily access information about a service member in the case of an emergency, including updated information as they move or change duty assignments.
  • Access non-emergency Red Cross behavioral health assistance, including financial assistance and free local workshops for military children and spouses.
  • Find local resources and information provided by trusted community partners like Tragedy Assistance Program for Survivors (TAPS), Blue Star Families, Military Child Education Coalition, United Way, Goodwill, Easter Seals, and others.
  • Locate information on key government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program, and SAMSHA Community Health Support Services.

Content in the Hero Care App is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services.

The Hero Care App is available to download for free in app stores, by texting ‘GETHEROCARE’ to 90999 or by clicking this link from a mobile device.